/CoreEra LLC

Refund Policy

Last updated: January 1, 2026

This Refund Policy explains how scheduling, rescheduling, and refunds work for consulting services provided by CoreEra LLC.

Appointments

Consulting services are scheduled by appointment. Appointment dates and times are confirmed by email before a session takes place.

Rescheduling

Clients may reschedule an appointment with at least 24 hours' notice at no additional cost. Requests made with less than 24 hours' notice, or missed appointments, may be treated as services delivered.

Refund Requests

Refund requests are reviewed on a case-by-case basis. To request a refund, email you@coreera.ai with your name, the date of the appointment or payment, and the reason for your request. We aim to respond to all requests promptly.

Services Already Provided

Services that have already been provided are generally non-refundable, as consulting time, preparation, and deliverables cannot be returned.

Payment Processing

Payments are securely processed through Stripe. Approved refunds are issued to the original payment method through Stripe, and the time it takes for funds to appear depends on your bank or card issuer.

Contact

CoreEra LLC — https://coreera.ai — you@coreera.ai